We have a cafeteria in the building. It is run by another company. Most of us are not happy with the food nor the attitude of the manager. I have tried for 2 years to get a better quality margarine or even butter (I would pay for this) to no avail.
Week before last, I ordered a cheeseburger. They cooked it on the same grill that they had cooked the salmon. I did not have time to return it, so I gagged it down. Later that week, I asked for the crab cakes with a suspicious looking sauce on the side. After I looked in the box, I realized that they had not done.
The manager was playing with the tape on one of the cash registers and after I told her I wasn't going to pay for it she did not say anything. I got in line with my salad and coke. Another employee remarked that I wasn't happy. The manager looked up and stated that I am never happy.
I put my items down and walked out. I then called the company in charge of the cafeteria to complain. I was connected to a VP. After letting me blow off some steam, we talked and he agreed that I had some valid complaints.
Next week, the Facilities Services manager got on the same elevator with me. She then told me that I should have talked to her instead of calling the cafeteria company. She was not nice about it.
So my question is, since I am an hourly employee, lunch is on my personal time AND I am paying for this with my own money, did she have the right to tell me that?
Also, there is the fact that she never even asked me what happened.