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I can't do my job because I don't have the tools to do it properly
 
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This is the original problem from an employee...
Hi. Does someone know how to fix my problem at work? I work with an office cleaning company. We go in and clean office buildings on contract during the night when the employees aren’t there. Before we go to the location where the job is, we first go to the cleaning company and put the things we need in the van. This is the vacuums, the cleaning solutions, buckets, gloves, and other things. But if we’re the last team to get there, there isn’t always enough stuff to go around. This means that we’re always subbing with other things that aren’t right for the job. I’ve used toilet bowl cleaner on desks, and even had to sweep a carpet one day because the vacuums were all taken and the last one was in the shop. We’ve complained to the night manager, but he’s just concerned with his own job because he’s already busy with people who don’t show up, and making sure that we get to the locations on time. I don’t want to have to get another job if I don’t have to, because the pay is pretty good, and I like my partner.  
   
Employee: anonymous
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A visitor of this site offers this as a possible solution...
Maybe you could take the initiative and offer to go get the extra supplies that are need and get reimbursed or us a company credit card. Sounds like the manager has his hands full and might welcome some extra help.
Contributor: visitor
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A visitor of this site offers this as a possible solution...
Using the incorrect cleaning materials in a task are a health and safety issue. What happens if the desk user has an allergic reaction to what has been used? As sure as eggs are eggs YOU will be held responsible because you know it is not the right product for the job. What happens if you should be wearing gloves and forget and have a reaction ? NEVER use inappropriate materials, with desks for example a plain duster should be enough. As to missing vacuums - can you be sure that the other teams haven't taken more than they need ?

If you are not the team supervisor then you should be pressuring to get something done. If you are the supervisor it sounds like you have an up hill struggle.
Remember that cleaning contracts are labour intensive and that consumable as well as non-consumable materials are only a small part of the cost.
This will reflect on the quality of the clean and when the contract comes up for renewal you company could lose to someone else.
Contributor: visitor
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A visitor of this site offers this as a possible solution...
You didn't say if the van is yours or theirs, Ill assume you you drive to work in your own car. Try taking more than you need enough to fill a couple of spray bottles of what you commonly use and store them in your trunk,I think you get the idea. Keep pressuring the boss, If you can.
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Disclaimer: The advice displayed within this site is not legal advice and is not to be taken as legal or professional advice in any way. Any communication within this forum is intended only to discuss a number of possible options. All ratings have come from site visitors and reflect a peer review only.

 

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