The company I work for has clear guidelines as far as personal phone calls and internet usage. Supposedly both are monitored,management receives detailed phone logs. My counterpart (same job description) spends up to 3 hours per day on personal calls and is running a side business from her desk at work - while claiming to be "too busy" to perform certain tasks. Some of her tasks have actually been shifted by our supervisor. She doesn't answer internal calls and I get paged or called instead which puts me in the position of handling some of her responsibilities. She has made numerous errors because she is talking on the phone while 'doing her work'. When this was brought to her attention, she informed me that she was "not my personal servant" and didn't find it necessary to make her own corrections.
My coworker is in pretty deep with our supervisor, who has shared a lot of details about her personal life with her. I can only assume that is the reason her transgressions are overlooked. Others have been fired for the same behavior in this company. The company has written policies about personal calls, internet use, working while punched in and interestingly enough - reporting wrongdoing. However no specifics are offered as to how and to whom.
I am extremely frustrated. I go to work and give 100% or as close as humanly possible. I take my job seriously. On the other hand, this person is getting paid while socializing with friends and augmenting her income with a second business - pretty much out in the open.
I have mentioned to our supervisor that I need my co-worker to be available to take phone calls and to correct her own mistakes. She backed me up on the latter and apparently ignores the former.
My supervisor is part of this problem, choosing to be blind to a lot that goes on in our department. She is a horrible manager. Any time I have tried to resolve people issues with her, she has twisted my words or repeated things I have said in the heat of the moment verbatim to the other person. She seems to enjoy creating drama, yet avoids any kind of intervention or confrontation as far as performance issues.
I have considered my options, which appear to be limited. Living with the situation "as is" is not working for me. I am open to suggestions or feedback. |
