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employees overcharging customers and owner is aware of issue
I work at a company where 2 employees are overcharging customers for service repairs. The owner of the compnay is turning a blind eye to this.
Any one have any ideas on how I should handle this?
Latest instance of this happened when a gentleman ran out of gas and was charged 5.63 hours for labor and the only thing the service technician did was put gas in the tank!
Employee: chipp
A visitor of this site offers this as a possible solution...
Seems as if this is a standard practice if the owner is not acting on this. What power do you have in this situation? You are right in being appalled as this is stealing from the customers and at some point this will reflect back on the owner and the business. That means that you are working in a business that will eventually have to lay off employees. Look out for yourself, here. You may want to work somewhere you can respect your employer. Think about what works best for you.
Contributor: visitor
A visitor of this site offers this as a possible solution...
You may find a recourse in your state's consumer laws and maybe file a report.
Contributor: visitor
Disclaimer: The advice displayed within this site is not legal advice and is not to be taken as legal or professional advice in any way. Any communication within this forum is intended only to discuss a number of possible options. All ratings have come from site visitors and reflect a peer review only.
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