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Can you help this person? They have a problem with
Poor Communication and need some advice.

 

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This is the original problem from an employee...
I work in a bank with several people who are simply at weak organizing their work and end up being poor communicators. At the end of the day I end helping them do their job, but do not receive the credit. I do not want to be perceived as "whiner" or step on anyone's toes but I would like to see a change and have less stress. I know the end-result is that we would all be more successful. How do I communicate this to my boss?  
   
Employee: anonymous
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A visitor of this site offers this as a possible solution...
The most important thing you can do for your stress levels is to stop doing their work for them - you say you're helping them, but if you do it at the end of the day, how do they learn to organize themselves better or receive the training they obviously need if their shortcomings are not addressed? you don't need to say anything to your boss. When the staff members ask for help again, say you're sorry that you can't do it anymore and that you'll teach them how to prioritize (if that's your job) and then walk away - they seem to be treating you like a doormat and they are not children so need to stand on their own two feet in the role they do or they shouldn't be doing it.
Contributor: visitor
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A visitor of this site offers this as a possible solution...
Say exactly that to your boss. I would steer away from statements like "they are weak at organizing their work". Your boss needs to know if your workload has increased because coworkers are not getting their work done. If you let your boss know that you are telling them because you are afraid your own work will suffer because you are having to do more- they will appreciate it. Or because you are concerned about the company, department, etc. Just stay away from judgment statements. Offer your suggestions on how you could assist if your boss wanted you to. Your supervisor will appreciate your honesty and your desire to make it better.
Contributor: visitor
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A visitor of this site offers this as a possible solution...
Just give it time. The cream will rise to the top. Be patient. If you are young, years can seem like forever, but it will eventually pay off.
Contributor: visitor
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Disclaimer: The advice displayed within this site is not legal advice and is not to be taken as legal or professional advice in any way. Any communication within this forum is intended only to discuss a number of possible options. All ratings have come from site visitors and reflect a peer review only.

 

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