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Can you help this person? They have a problem with
Poor Communication and need some advice.

 

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This is the original problem from an employee...
I feel weird writing a question in the “poor communication” section of this website, but that’s really what my situation is about. My company is all about communication. We offer phone and internet services. We all have blackberries and desktop computers for use at work. The management takes communication extremely seriously, and whenever there is an issue, a memo is sent out to keep everybody on top of things. The problem is that I feel overwhelmed by the amount of communication. We each easily receive over a dozen email memos every day. When I arrive at work in the morning, I’m faced with at least five or six new memos. As much as it’s well intended, I simply cannot remember everything that is sent to me in all of these memos. Policies are always changing, new services are being added, new staff members are entering, old ones are leaving, and lots of other “issues” are always being brought to everybody’s attention. There’s no way to keep up. I’m a very organized person, but I don’t know how to stay on top of things.  
   
Employee: anonymous
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A visitor of this site offers this as a possible solution...
Management clearly does not have business culture established and treats every problem as an adjustment to policy to keep the customers happy. Been there. Plus, over communication is just as bad as insufficient communication. if you know your responsibilities stay focused and write down a short summary of the memo. A few words on your terms will not seem as overwhelming.
Contributor: visitor
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Disclaimer: The advice displayed within this site is not legal advice and is not to be taken as legal or professional advice in any way. Any communication within this forum is intended only to discuss a number of possible options. All ratings have come from site visitors and reflect a peer review only.

 

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